Test store — orders are for testing. No payment is taken.
A name they know. A colour they love.

Your questions, answered

Useful answers before you personalise: spelling, sizes, colours, previews and what the current test checkout does.

Which style should I choose?

Choose brick letters for separate uppercase letters/numbers with front and rear connection features; Storybook for a single-colour name joined by an underline; or Cursive for separate standing letters with supporting details. Compare dimensions and see each preview on The good stuff.

How long can my name be?

Brick names allow up to 64 letters or numbers, with spaces uncharged. They display in uppercase. Storybook and Cursive allow up to 16 supported characters including spaces, with letters, numbers, apostrophes and hyphens. The form rejects unsupported input. Check the generated preview before adding to your bag.

What are the actual sizes?

Brick heights are 80 or 120 mm in the LEGO-style options and 128 mm in the DUPLO-style option. Storybook widths are 190, 240 or 480 mm, all 70 mm high and 15 mm deep. Cursive name height is approximately 120 mm with 20 mm depth; individual letter heights and the finished name width vary. Measure your intended space before ordering.

What does the price include?

The configured personalised name or letter set, in the selected size and colour. Quantity means identical sets. Delivery is separate and shown at checkout. The site does not list mounting hardware, electrical components or customer access to the internal manufacturing files as included extras. See what happens after checkout.

Can I mix colours?

Brick letters include one solid colour for the whole name. Select “Choose each letter’s colour (+10%)” to assign a solid colour to each letter or digit, including repeated letters. Spaces are ignored. The 10% surcharge applies to the full product price per set, including longer-name pricing, before quantity; delivery is separate. Storybook and Cursive use one colour per name. For different names or arrangements, add separate lines to your bag. Screen colours cannot guarantee a particular material batch match.

Is the preview the same as the finished model?

Storybook and Cursive front-view previews come from production geometry. Brick names combine a typed colour illustration with original model reference images; the typed illustration does not show every stud, rear connection or mechanical tolerance. Check the model views and placement guidance as well as the spelling.

What material and finish will I receive?

The current form specifies shape, name, size and colour. A material grade, finish specification and batch availability have not yet been published for live sales. Confirm those details before a real order, especially where a particular environment or performance is important. No outdoor, food-contact or toy-certification claim is made here.

Are these LEGO or DUPLO products?

No endorsement is claimed. These are independent personalised products described with LEGO-style or DUPLO-style connection options. LEGO® and DUPLO® are trademarks of the LEGO Group, which does not sponsor, authorise or endorse these products.

How much is delivery, and when will it arrive? Current Australian test-checkout delivery: $143.00 per order including applicable GST. Checkout confirms the final total for your address.

This is the current test-checkout setting. A live dispatch estimate and delivery offer have not been confirmed. Australian addresses are supported by the current checkout. See delivery and returns for the distinction between making time and transport time.

Can I change a name after checkout?

Check spelling before submitting. If a change is needed, keep the order number and exact replacement details ready for the team. Live change/cancellation arrangements are not yet finalised; no test order will be physically made or dispatched. See order help.

What happens if something is faulty?

Personalisation does not remove consumer rights that apply under Australian Consumer Law. An appropriate remedy depends on the problem. Store-specific change-of-mind terms and any additional commercial warranty have not been finalised. See consumer rights and product concerns; no blanket “no refunds” rule is stated here.

Did my test order charge me or send an email?

No. The test gateway asks for no card details and takes no payment. Test-mode emails are suppressed, including account/reset messages. A successful test creates a stored order and review records; keep the confirmation number. Read the test-store privacy notice before entering information.

Find your style ↗